Hotel Mardaga places great importance on protecting your personal data. In this privacy policy we explain which data we collect, why we do so and what rights you have. We always process your data in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy legislation.
1. Data controller
Hotel Mardaga
Stationsstraat 121, 3665 As, Belgium
BE0461546289
Email: info@hotelmardaga.be · Phone: +32 89 65 62 65
2. Data we collect
- Identity and contact details (name, address, email address, phone number);
- Booking and stay details (arrival and departure date, room preferences, number of guests);
- Payment and invoicing details;
- Data you provide us via the contact form or when subscribing to our newsletter;
- Technical data when visiting our website (such as IP address and cookie preferences).
3. Purposes and legal bases
We process your personal data for the following purposes:
- Processing and managing your booking (performance of the contract);
- Processing payments and invoicing (legal obligation);
- Answering your questions via the contact form (legitimate interest);
- Sending newsletters and offers (based on your consent);
- Improving and securing our website (legitimate interest).
4. Retention period
We do not keep your data longer than necessary for the purposes for which it was collected, or as long as legally required. Invoicing and accounting data are kept for the statutory period of 7 years.
5. Sharing with third parties
We never sell your data. We only share it with service providers who help us deliver our services (such as our booking and payment partners), always with the necessary safeguards and only to the extent necessary. Data may be shared with authorities when legally required.
6. Cookies
Our website uses cookies to ensure it functions properly and to improve your user experience. On your first visit we ask for your consent for non-essential cookies. You can change your cookie preferences at any time via your browser settings.
7. Your rights
Under the GDPR, you have the right to:
- access your data;
- have inaccurate data corrected;
- have your data deleted;
- restrict processing or object to it;
- withdraw your consent at any time;
- transfer your data (portability).
You can exercise these rights by contacting us at info@hotelmardaga.be. You also have the right to lodge a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).
8. Changes
Hotel Mardaga may amend this privacy policy from time to time. The most recent version is always available on this page.
This privacy policy is a template that serves as a basis. We recommend having the content reviewed legally and tailored to your specific data processing.